Terms & Conditions
A legal disclaimer
1. Introduction
Welcome to Way of Two Grooming Garage. By accessing our website or booking services, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using our services.
Terms & Conditions - the basics
2. Services
We provide professional dog grooming services including but not limited to bathing, brushing, clipping, nail trimming, ear cleaning, play care and specialty grooming. All services are subject to availability and may vary based on your pet’s needs.
3. Appointments & Cancellations
- Appointments must be booked in advance via our website, phone, or in person.
- Cancellations must be made at least 24 hours prior to the scheduled time.
- Late cancellations or no-shows may incur a fee.
4. Pet Health & Safety
- Owners must disclose any known medical conditions, behavioral issues, or allergies prior to grooming.
- We reserve the right to refuse service if a pet poses a risk to staff or other animals.
- In case of emergency, we may seek veterinary care at the owner's expense.
5. Liability
- While we take every precaution to ensure your pet’s safety and comfort, Way of Two Grooming Garage is not liable for any injury, illness, or unexpected reaction that may occur during or after grooming.
- Owners accept full responsibility for their pet’s behavior and condition.
6. Payments
- Payment is due at the time of service.
- We accept credit card, debit and cash.
- Prices are subject to change without prior notice.
7. Photos & Media
- We may take photos or videos of pets during grooming for promotional purposes.
- If you do not wish your pet to be featured, please notify us in writing before the appointment.
8. Website Use
- All content on our website is for informational purposes only.
- You may not reproduce, distribute, or exploit any content without our written permission.
- We are not responsible for third-party links or content.
9. Privacy
- We respect your privacy. Any personal information collected is used solely for booking and communication purposes.
- For more details, please refer to our Privacy Policy.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services or website constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of Alberta, Canada. Any disputes shall be resolved in the courts of Calgary, Alberta.
