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WAY OF TWO GROOMING GARAGE

Privacy Policy

A legal disclaimer

1. Introduction

Way of Two Grooming Garage ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Privacy Policy - the basics 

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address

  • Pet Information: Pet’s name, breed, age, medical history, grooming preferences

  • Appointment Details: Date, time, services requested

  • Payment Information: Credit/debit card details, billing address (processed securely via third-party providers)

  • Website Usage Data: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)
     

3. How We Use Your Information
 
We use your information to:

  • Schedule and manage grooming appointments

  • Communicate with you about services, promotions, or updates

  • Improve our website and customer experience

  • Process payments and issue receipts

  • Comply with legal obligations

 
4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
 
5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Payment processors, booking platforms, email services

  • Legal Authorities: If required by law or to protect our rights and safety

 
6. Data Security

We implement appropriate safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
 
7. Cookies & Analytics

Our website may use cookies to enhance your browsing experience and collect usage data. You can disable cookies in your browser settings. We may also use analytics tools to understand website traffic and improve functionality.
 
8. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent for future use

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

 
9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
 
10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.
 
11. Contact Us
 
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
 
Way of Two Grooming Garage
4038705544
www.wayoftwo.ca

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